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-->Symptoms
In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.
Cause
This issue occurs because of the presence of duplicate tokens in the keychain.
Resolution
To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:
Workaround
To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.
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These steps affect all Office applications that use modern authentication.
- Quit Outlook and all other Office applications.
- Heroes 3 shadow of death full. Start Keychain Access by using one of the following methods:
- Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
- In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
- In the search field in Keychain Access, enter Exchange.
- In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.
- In the search field, enter adal.
- Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.
- In the search field, enter office.
- Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.
- Quit Keychain Access.NoteWhen you start Outlook, you are prompted to authenticate.
When it comes to running Microsoft Outlook on a PC versus Mac, the choice between the two is often less a question of need and more a question of preference. It is essentially the specific functionality of these products that creates the user preference. Preference can, of course, be influenced by need, and every user has at least one specific need for a product: “to accomplish X.”
The average user basically has three options to run Microsoft Outlook:
Microsoft Outlook for Mac: This option meets very basic needs such as drafting emails, creating calendar events, and saving contacts. Based on a review of Microsoft’s direct support forums, the only feature available on Outlook for Mac that is not available on Outlook for Windows is the ability to synchronize Mail, Calendar, Tasks, and Notes with Outlook.com.
Microsoft Outlook for Windows: In my opinion, this is the best option because you’re able to run the application in Microsoft Windows, which means you have access to all of the application’s features. You’re able to use read-receipts, social, and voting features, allowing for collaboration on your projects. More importantly, side-by-side calendars, conversation actions, and the ability to use Word to compose your emails all allow for endless support from your co-workers so you’re all on the same page. You can even paste tables from Word/Excel directly into your email draft. There is an endless list of features available for Windows that are not available for Mac.
Office 365: This one-year subscription provides the entire suite of Microsoft products, plus 1 TB of OneDrive and Skype. Office 365 offers both “for home” and “for business” options, depending on your need. In addition, on up to five machines, you can download the applications natively versus using them in a browser. Downloading the program directly is highly recommended because there are many native options that are not available—or reliable—in the browser version (which again supports my opinion that Outlook for Windows is the best option). You can try a one-month subscription of Office365 for free.
Do you own a Mac? Does your job require the features available on Outlook for Windows? This is where Parallels Desktop for Mac can help you avoid the need to purchase a separate computer for Windows. Here’s what you will need to do: Free fonts no downloads.
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In Parallels Desktop, create or port in a Windows virtual machine. Need Windows 10? Buy it below:
Windows 10 comes with the Outlook program. Either create a Microsoft exchange account or log in with an existing account:
Once logged in, you will have full access to Microsoft Outlook for Windows features on your Mac!
If you’re comparing Outlook 2016 for Mac to Outlook 2016 for Windows, you can find a full comparison from Microsoft outlining Mail, Calendar, Contacts, Tasks, Protocols, Exchange, and Miscellaneous here.
![Microsoft Outlook Mac Free Trial Microsoft Outlook Mac Free Trial](https://cdn.prowritingaid.com/website/2.1.1627/images/integration-word-page/slide-3.jpg)
However, if you’re comparing the entirety of the Microsoft Office suite on Mac versus the Microsoft Office suite on Windows and iOS, check out the detailed report: Read Now – This post details Outlook, Word, Excel, and PowerPoint.
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Interested in running Microsoft Outlook or other Windows-exclusive programs on your Mac? Try a Parallels Desktop 14-day trial for FREE.